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No incoming call for 6 days

wandou
Great Neighbour / Super Voisin

I submitted 3 service tickets and four private messages for unssuccesful porting, but got no single response so far after more than 6 days. I don't know what to do.

3 REPLIES 3

mimmo
Retired Oracle / Oracle Retraité

send them all your info (phone number, old account name, old account number, sim card number possibly)  in a private message and title it Porting issue day 6, please help.

 

I'll tag @Shazia_K, hopefully she will see this thread.

Pier
Deputy Mayor / Adjoint au Maire

Hi @wandou,

Sorry to hear that you have no service for a couple of days. Could you message @Shazia_K@Mary_M@Saray_O or @Caroline_D in private? One will look into the issue for you asap. Be patient....

Chaos_Scorpio
Deputy Mayor / Adjoint au Maire

did you provide the mod with all your info? if not expect delays

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