No data

[Shine21]

Hi community,

new member here. I moved to PM yesterday and have no data working since that. Tried all troubleshooting tips from the community, and contacted the support three times and got no response.

i know the low cost suggests self service, but no customer support irks me! I will self serve but get my data working PB 

Thanks 

[Shine21]

Thanks, Apple and I tried all known troubleshooting

[Shine21]

Thank you!

[hairbag1]

@Shine21 

what make is your cellphone ? Make certain data is enabled in settings.

Customer Support is actively putting out fires with the new 50% offers so it could take a day or 2 to get back to you.

[Handy1]

@Shine21  Usually with in 1-2 hours but since yesterday there’s been abnormally long wait times due to messy roll out of new activations yesterday plans unfortunately 

[slusagm]

@Shine21 usually within just an hour or maybe two 

But they are a bit slow this weekend.  Message them again

[Shine21]

Thanks Handy, I did that three times since yesterday. What is their average response time?

[Handy1]

@Shine21  You gonna need supports help to fix 

send  a  private message   To CS_Agent

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