@IrinaRtmn wrote:
Phone number was transferred from speakout. Talked to transfer support people, they said everything is ok. However, the network does not pick up the phone. Searching for available networks brings nothing. Settings says there is a TELUS SIM card in the first slot.
@IrinaRtmn - did your ticket with CSA get your account sorted out and working?
I gotta tell ya, when I read it says there is a TELUS sim card in the sim slot, I thought maybe you had a TELUS sim card instead of a Public Mobile one.
When I look at my phones, I see 'Public Mobile' under the SIM card network. So unless you are looking at something different or simply different results for different phones, I wonder why it would say TELUS.
Yet, you say your account is Active. Alright, have you tried to restart your phone, or perform a reset of the network settings with the public mobile sim card inside your phone and since you activated the public mobile sim card?
