No account access (please help)

[CellUser]

I have no access to my account so I cannot create a support ticket, when I login to my account I get an error.  I have 3 devices without cell service and would like some immediate assistance.

Forbidden A1 (and a white screen)

Please help public mobile

Thanks

@CS_Agent

[LitlLdy]

@CellUser , the MY Account webpage & Public Mobile app are working again! I’m able to sign in to both as of Tuesday, August 15, 3:30am (ADT)!

[Priority]

https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-Issues/td-p/1034379

[West_coast_aliv]

Hi! Me too!!! I have 3 accounts that the cc expired and I cannot access my account. 

[Chalupa_Batman]

Hi @CellUser 

The Website and App are currently down. Public Mobile is aware and are working on the problem. Hang tight.

[Proxima · Accepted solution]

forbidden A1 means that the site is down for maintenance. It will be back up soon