Forbidden A1 — can't access account

[emori]

I'm really sad that this issue has not been fixed. I cannot access my account. Public Mobile used to have the easiest account management out of all the competitors, but now I can't even log in 😔 I already tried in Incognito Mode and it makes no difference.

Has anyone found a way to resolve this? I don't have time to keep randomly trying at different times of the day.

[LitlLdy]

@emori , the MY Account webpage & Public Mobile app are working again! I’m able to sign in to both as of Tuesday, August 15, 3:30am (ADT)!

[Priority]

https://productioncommunity.publicmobile.ca/t5/Get-Support/Sign-in-Issues/td-p/1034379

[Proxima]

it means that the site is down for maintenance or repairs. and will be back up soon. thats what Forbidden AL means

[Chalupa_Batman]

The Website and App are currently down. Public Mobile is aware and are working on the problem. Hang tight.