cancel
Showing results for 
Search instead for 
Did you mean: 

No access to account

Klossie
Good Citizen / Bon Citoyen

I created a separate account for a family member for public mobile.

The person can't access the account. It says the person needs to pay, but I paid for the person.

We have tried every possible way to get into the account, but with no success 

1 REPLY 1

Handy1
Mayor / Maire

@Klossie  No worries support can help you 

send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

 

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

Need Help? Let's chat.