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No access to Payment section of MY Account.

MUDGE
Great Neighbour / Super Voisin

I can't get into the payment section of MY Account to update my credit card information and now have no cell plan.

Once i go to My Account I am only given the options of resume activation or go to Login page.  I can't get to Payment to change my credit card information.

2 REPLIES 2

Meow
Mayor / Maire

Maybe your account is suspended due to no pay so you have to PAY first and then make a change.

If nothing works you might be able to add funds using voucher.

Handy1
Mayor / Maire

@MUDGE  

please use this link to load funds and trigger the renewal

https://myaccount.publicmobile.ca/en/account/payment/funds/card

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