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No able to download E-SIM

Mayur33
Great Neighbour / Super Voisin
 
4 REPLIES 4

nomnom
Good Citizen / Bon Citoyen

What was the error? Please keep in mind that it says it can take sometime between 30 minutes to 5h to activate, considering restarting your phone

BKNS27
Mayor / Maire

@Mayur33 

Just scan the QR code with your phone on the Welcome to PM email.

softech
Oracle
Oracle

@Mayur33 what exact error you got??

Check your Sim Card Manager or Settings > Cellular and see if there is a Public Mobile sim there

If not, check if you got any PM Welcome email and if there is a QR code there 

pmbc
Deputy Mayor / Adjoint au Maire

@Mayur33 Are you doing this through the app?  What happens, do you get an error message?

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