02-25-2024 04:28 PM - last edited on 02-25-2024 05:20 PM by computergeek541
cannot activate a new account, problem SIM card already in use
Solved! Go to Solution.
02-25-2024 05:14 PM
@computergeek541
People might assuming that online mean on your computer or laptop. That is why I made the comment but it is a good point about the app being online.
02-25-2024 05:09 PM - edited 02-25-2024 05:14 PM
@BKNS27 wrote:@BeeC Are you activating it on the PM app on your phone?It can’t be done online anymore.
@BeeC
Are you activating it on the PM app on your phone?
It can’t be done online anymore.
All activations must be done online. Using the app is an online activation and requires an internet connection.
02-25-2024 04:40 PM - last edited on 02-25-2024 05:13 PM by computergeek541
edited by computergeek541: crossed out incorrect information while preserving the solution about how the app must be used for activation
02-25-2024 04:38 PM
bought from amazon.ca
02-25-2024 04:37 PM
If it has been activated, return to the place of purchase then pick one up at a Telus/Koodo store for $10 or from Amazon for $4.99.
You can only activate the SIM on the PM app.
02-25-2024 04:36 PM
@BeeC is that a brand new sim card never been used before?? Sim card can only be activated once
02-25-2024 04:35 PM
Hmmmm. Did you buy brand new card from reliable source?
