02-22-2020 08:19 AM - edited 01-05-2022 09:37 AM
Recently my phone started registering as No SIM randomly meaning I received no texts or phone calls. I would just turn it off and turn it back on and it would be fine. However this was happening about once a month and is now accelerating to a few times a week which has become a problem. Is my SIM faulty or is there another issue? Thanks.
03-04-2020 03:28 PM
03-04-2020 03:20 PM
What phone are you using right now, which brand and model?
Can you test your sim card in another phone?
03-04-2020 08:40 AM
Thanks to everyone for all the suggestion which resolved my issue untill this morning. I've gone from No SIM to No SIM to Invalid SIM all morning following numerous restarts. Help!
02-22-2020 10:16 AM - edited 02-22-2020 10:18 AM
@geopublic wrote:@BoyRacer That problem could be caused but a number of issues:
loose sim card
Sim card contacts need cleaning
SIM tray problem
Soldering issues on motherboard (LG phones)
I agree with the possibility of hardware problem. SIM cards are pretty rugged. My current SIM card is more than 3 years old and have been inserted into dozens of different phones. There's some screech marks on the SIM card but it has never shown signs of failure. Also SIM cards are unlikely to fail intermittently out of the blue.
02-22-2020 09:45 AM
@BoyRacer That problem could be caused but a number of issues:
loose sim card
Sim card contacts need cleaning
SIM tray problem
Soldering issues on motherboard (LG phones)
02-22-2020 08:34 AM
This one is from retired Oracle @stonechucker
"Sounds silly, but try using a pencil eraser to "rub off" any potential debris."
https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/No-SIM/m-p/373910#M28351
02-22-2020 08:32 AM
Try removing your sim and then put it back in. Also reboot your phone.
02-22-2020 08:23 AM - edited 02-22-2020 08:27 AM
It sounds like there may be a contact problem with the phone. Have you tried putting your SIM into another phone? This should tell you if it's the SIM or the phone. If it's the SIM @BoyRacer before you run out and replace the SIM. Contact the moderators and ask the to reset it. Click on the green questionmark in the white circle at the bottom right of your screen . This connects to the autobot Simon. Type moderator and follow the prompts to get to one (CLICK on account specific question and human and submit a ticket) . Or contact them directly using this link https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
@BoyRacer wrote:Recently my phone started registering as No SIM randomly meaning I received no texts or phone calls. I would just turn it off and turn it back on and it would be fine. However this was happening about once a month and is now accelerating to a few times a week which has become a problem. Is my SIM faulty or is there another issue? Thanks.