07-21-2022 02:59 PM
07-21-2022 07:04 PM
do you getting new number or port your old number in,
07-21-2022 03:02 PM
@Antenane hi try manually changing your network settings to 3g also you should
contact a cs agent so they can check out the problem
1. you can open a ticket through Simon here https://publicmobile.ca/chatbot.
2. alternatively you can private message them here
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
check your community envelope for a reply
07-21-2022 03:02 PM
HI @Antenane It might be your phone or might be the network
Did you try to reboot your phone?
You tried to reseat your SIM?
if you have another phone , test the PM Sim there as well
And try to change your network to 3G Only and see if the phone connects. If it does, try outgoing calls and try to call yourself