NewAccount Porting problem

[Luvdeepchahal]

Hi There I helped setup a friend with a new plan, after we put the information for the port, the page gave an error and the number has not been transferred from Virgin Mobile. 

[vlorio]

Feel free to reach out to CS_Agent on here they will fix it for you. I just did mine with them 3hours ago : https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/22437

[Luvdeepchahal]

Hi There This number is eligible to move and I followed the steps, I replied yes but the number has not been ported since yesterday, before that there was also an error on the public mobile app