01-18-2021 01:53 PM - edited 01-06-2022 01:52 AM
Hi,
A friend I referred recently signed up on a $25 plan but still hasn't received the 5GB + Free month promo. Is there a waiting period or some missing step?
Any help is appreciated!
Thanks
Solved! Go to Solution.
01-22-2021 12:39 AM
@aurevoirblue wrote:Thanks for the reply.
They just received an email reminding them "don't forget to sign up before Feb 8" which doesn't make sense since they activated 2 weeks ago.
Do I need to contact a mod?
These reminders often get sent to people who have registered for offers even if they've already activated. I don't believe that the system that sends the reminders out check if you've activated yet.
01-22-2021 12:31 AM
Thanks for the reply.
They just received an email reminding them "don't forget to sign up before Feb 8" which doesn't make sense since they activated 2 weeks ago.
Do I need to contact a mod?
01-18-2021 02:35 PM
there is up to a 30 day wait. the promo doesn't get applied instantly unfortunately.
01-18-2021 02:29 PM
01-18-2021 02:20 PM
@aurevoirblue Hello. Yes, if the friend followed all steps and met conditions, they will get the bonus within 30 days.
01-18-2021 02:07 PM
Yes there is a waiting period. If the conditions were met the credits and data will be in your account before the first renewal.