New user looking to get my refer a friend credit.

[lamnx39]

Hi I recently just joined public mobile but the referring a friend tab wasn't working properly and I wans't able to add my friends phone number so we can get this promotion

https://productioncommunity.publicmobile.ca/t5/Announcements/Until-December-6-Get-a-25-Credit-for-Yo...

I really hope I get my credit as this service looks really good.

Any mod can help me on this?

Thank you,

[lamnx39]

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@Jarvar wrote:

Welcome @lamnx39 to Public Mobile.

So your friend is a Public Mobile member already?

Did you already sign up for an account? If you contact the Moderator team directly with a private message they should be able to help you. There are two accounts required, self-serve which is tied to your phone number and how you make changes or check the status. This forum is then connected to your self-serve account through your email, but you cannot view your phone account stats directly.

You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Explain to them your situation.

Just keep in mind the wait times can be a bit long lately, some upwards of 48 hours already not including the increased promotions and traffic this week/weekend.

Hope this helps.

Here's a link on how to contact the moderator further in the future if you require more assistance as well.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...

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Thank you for your help. I will message Moderator directly.

[mimmo]

@lamnx39 please edit out your friends tel number. It is a public forum

[Jarvar]

Welcome @lamnx39 to Public Mobile.

So your friend is a Public Mobile member already?

Did you already sign up for an account? If you contact the Moderator team directly with a private message they should be able to help you. There are two accounts required, self-serve which is tied to your phone number and how you make changes or check the status. This forum is then connected to your self-serve account through your email, but you cannot view your phone account stats directly.

You can send a private message to the Moderators by clicking here. You’ll need to be logged in to your Community account for the link to work.

Explain to them your situation.

Just keep in mind the wait times can be a bit long lately, some upwards of 48 hours already not including the increased promotions and traffic this week/weekend.

Hope this helps.

Here's a link on how to contact the moderator further in the future if you require more assistance as well.

https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/The-Public-Mobile-Moderator-Team/ta-p/...