All ports take time, all ports have a period where you can call out, but can't receive calls (your old carrier is still receiving them). Depending on where you are porting from the time frame can be 6 or so hours (give or take a couple of hours) if it is mobile to mobile (like it seems like yours was). A few business days for landlines and up to a week or so for VOIP. All you had to do was just wait out the period and everything would be fine (unless the port did get stuck which then needs help). It sounds like you were a bit too impatient and changed your number to a public mobile pool number AFTER requesting the port of your old number. The automatic porting process likely will close your old account for you once the port completes (in a few hours). Not sure if it is worth trying, but what if you were to retry the port, change your number back to your ported number and see what happens. Either way, you will need to wait out the porting period to see what happens. I'd also PM the moderators directly rather than just having this post because they may not see it in time. Sadly their response time can be a bit slow and they may not see it in time regardless. I am hoping for the best for you!
PM the Mods with this link
Try to give them as much information regarding the issue as you can, as well as your phone number, PIN, Account Number, your name, date of birth, etc. to verify you are the account holder.
Community Moderators are available from:
Monday to Friday from 9am (EDT) to 9pm (EDT)
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