Thanks, didn't know you could see detailed usage. So according to the reporting provided by PM's own systems, it seems that the problem is on their side - they report two different versions of data usage. The detailed usage is correct, the summary usage is incorrect.
Can I contact a moderator to get this resolved?
EDIT: Actually no that's wrong. It doesn't work for me to click the button a second time to get the data lines to rise to the top so I had clicked on the DataUage column header to get it to the top, but due to a bug in the the grid (there are several bugs in it actually), I can't find a way to get all my data showing at the top.
The simple and obvious solution to that would be to add a dropdown to filter on CallType and add the ability to modify the number of lines shown in the grid, makes one wonder why that isn't available.
I would like a moderator to look at this because their measured usage is entirely inconsistnt with my history as well as my phone's reporting, and the bugs in their wb form appear to make it practically impossible to get any insight into where the disagreement has occurred.
You may have already done this. But when my data seems wierd, I check my data usage and it usually gives me some insight into where my data went.
This is a screenshot I did for another PM user earlier this week. Click on Plans and Add ons, then Usage history. Set the date from your signup date to today. Click data usage, then click it a second time. All your data should come to the top of the chart. Ignore the MMS entries as they do not count towards your data usage.
Hopefully that will give you some indication of what is happening to you. It could be one large spike as mentioned earlier in regards to wifi being down, or large daily doses which may indicate your phone is requesting more data, possibly due to unclosed apps or autoplaying videos.
