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trevorg · 12-24-2021

I am trying to port out two phones from Public Mobile to Fido and retain my existing phone numbers for each. The first phone (mine) worked fine, but the second phone is stuck with the new, temporary number that was assigned by Fido. The Fido custom...

trevorg · 08-14-2019

I switched to my public mobile plan approximately 9 days ago, coming from Koodo prepaid. I am running Android. On Koodo, a 1 GB block of data would typically last me 2 months, however, after just these 9 days on public mobile, my Data & Add-On Usage...

trevorg · 12-24-2021

> Regardless I sent you a private message with the port teams phone number ( we are not allowed to post it on open forums so it's in your inbox) try giving them a call maybe they can help you. That number actually came as part of the port text messag...

trevorg · 12-24-2021

I did reply in 90 minutes, and that was several hours ago. And, I was on the phone with Fido support (I think the porting after I replied YES to the text message failed?), we triple checked the account numbers and when they tried to initiate the act...

trevorg · 12-24-2021

Thank you!

trevorg · 12-24-2021

Both accounts were fully paid up at the time of writing this. Unfortunately, I accidentally marked your question as the solution, so this thread will probably now appear resolved, I think I will have to reopen a new one.

trevorg · 12-24-2021

We did go through with the port out text message, and replied yes. The phone is now on the Fido network and can make calls, but the old telephone number is not comming across. The number is 778-873-xxxx

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Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?

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Re: Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?

Re: Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?

Re: Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?

Re: Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?

Re: Public Mobile is refusing to allow my old phone number to be ported out to Fido. Call CRTC?