New sim

[Smith2]

Installed new sim into iPad mini and not able to use yet. Shows 4G full signal and still won’t connect. What am I doing wrong? 

[hairbag1]

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@Smith2 wrote:

Installed new sim into iPad mini and not able to use yet. Shows 4G full signal and still won’t connect. What am I doing wrong? 

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Now that you recieved the new PM sim card, have you gone on-line to activate it ?

Welcome to Public Mobile.

[Teen_C]

You may want to verify the SIM card # is activated in your account and if it is registered properly in the PM database.

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[will13am]

@Smith2, give this a try.

https://support.bell.ca/Mobility/Smartphones_and_mobile_internet/Apple_iPad.how_to_reset_the_network...

[RossN]

@Smith2 hi try to go into settings and do a network reset 

[ChuckYeah]

Try toggling off/on Airlane mode.