New promo plans

[alfie01]

With the new promo plan Unlimited Canada and US minutes, does this include calling from the US

[alfie01]

I have completed the upgrade and when I want to install the esim which is suppose to be free, they want $5.00

[softech]

HI @alfie01 

Existing customers can also change over to this plan now.  Please check your My Account

[Handy1]

@alfie01  It’s normal for carriers to offer new activation only plans to get more subscribers. But some have reported to get the new activation only plan by asking support .also note over the last 12 monthes every new activation plan that came out has ultimately been available for existing customers 2-3 months later . But you can try and se if support will switch you now 

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[alfie01]

I understand the $34. Promo is for new member. Why doe this not include existing members?

[Handy1]

@alfie01  Yes it works the same in both countries talk text and data . It’s a true snow bird plan no worries