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New plan, rewards are now incorrect. Or am I making the mistake?

turkeyscanfly
Good Citizen / Bon Citoyen

Hi there, I changed from the 15gb for $40 to the 20gb for $102/90day plan. Currently my rewards are $2/30days for auto pay, & $4/30days in loyalty so I get billed ~$38.08 IIRC. My understanding is with the 90 day plan, I will get $18 off each 90 day cycle because my rewards are supposed to apply every 30 days. However, screenshots show I will only get $6 off every 90 days instead of $18. Am I wrong or is public mobile's website?

Tell me if I am understanding correctly: I think I should be charged $102-$18=$84+($10.08 in tax) for BC's 12% tax. So my credit card statement should be $94.08/90days which is $31.36/30 days(a nice ~$7 reduction from my current $38.08) instead of my current ~$38 with my 15gb, $40/30days. Screenshots say I will pay $107.52/90days which is $35.82/30days. Am I just bad at math & understanding public mobile's subtle wording when getting a new plan?

Is $6 off/90 days correct or is this just a display error? Also, after refreshing the page, it is now saying I will pay in ON taxes which is more than BC LOL. Hoping these 2 things are just errors & it will be correctly applied. Will I have to wait & see or does anyone have the answer?

I included some screenshots because I think I am right. It even says the rewards will be multiplied X3 for the 90 day plans. Hoping that is correct & not the payment page. Anyone with the same plan who has already been billed that can chime in? What do you think I will be charged?

Cheers, & thanks!

Screen Shot 2023-10-23 at 14.17.20.pngScreen Shot 2023-10-23 at 14.17.26.pngScreen Shot 2023-10-23 at 14.17.49.pngScreen Shot 2023-10-23 at 14.18.52.pngNOV 5. 

4 REPLIES 4

maximum_gato
Mayor / Maire

@turkeyscanfly 

Only your first 90 day payment will be more than normal due to recieving only 30 days worth of rewards ($102-$6=$96+tax). The next 90 day renewal payment will be the normal price ($102-$18=$84+tax or $28/30 days). Ignore the tax rate at 13% its a glitch that will right itself when payment is taken at renewal.

dust2dust
Mayor / Maire

Rewards are deposited for the previous paid period. Changing to 90 days still gets the previous 1x reward amounts. Then you will get 3x through the next 90 days. Changing from 90 to 30 appears to be messy.

kb_mv
Mayor / Maire

@turkeyscanflyRewards are paid at the end of the month so in your case only one months worth were applied when your 90 day subscription started. Next time you renew you will get 3 months worth.

Yummy
Mayor / Maire

You should get your rewards every 30 days but be charged every 90 days. That is my understanding...

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