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Asante1
Great Neighbour / Super Voisin

Hi how do I check my minutes calls and data ? 

9 REPLIES 9

@Anonymous  Yes, both plan data and multiple data add-ons.

Anonymous
Not applicable

@geopublic wrote:

@Anonymous  It appears to be reporting all data usage.

 


So you have plan data and maybe some add-on data?

Thanks for checking it. Cheers


@Anonymous wrote:

@geopublic wrote:

@Asante1  You can also dial *611 from your device.


 @geopublic (or anyone interested)

If you're on a plan with data and have some left would you be willing to try calling 611 and see what it reports for data remaining?

Is it all data or just add-on data if present?

I know it doesn't report limited plan minutes and I don't have plan data.


@Anonymous  It appears to be reporting all data usage.

 

 

Naepalm
Mayor / Maire

@Asante1 

 

First go to your self serve account then right under the change plan button in the over view page you will see, view usage.

 

click on that and you will be brought to your usage.

 

Screenshot_20200503_235344.jpg

Anonymous
Not applicable

@geopublic wrote:

@Asante1  You can also dial *611 from your device.


 @geopublic (or anyone interested)

If you're on a plan with data and have some left would you be willing to try calling 611 and see what it reports for data remaining?

Is it all data or just add-on data if present?

I know it doesn't report limited plan minutes and I don't have plan data.

@Asante1 

In your overview page:

Looks similar to the following Pasted Graphic 11.png

geopublic
Mayor / Maire

@Asante1  You can also dial *611 from your device.

Anonymous
Not applicable

@Asante1 wrote:

Hi how do I check my minutes calls and data ? 


The self-serve overview page shows you your data counter and if on the $15 plan - the minutes counter for outgoing calls.

You can also go into the usage details to see all the activity going in and out of your account.

JoyLuck
Mayor / Maire

Log into self service. https://selfserve.publicmobile.ca/

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