New customer my calls go directly to voicemail

[maple_leaf]

Hello @dunnroland , Welcome! To assist, can you tell me if you transferred your number to Public Mobile, or is this a new number? Is your phone an iPhone or Android? Are you able to make a test outbound call to another cell or landline, and if so, does your number show on Call Display? 

If this is related to a number transfer, I've listed links below that may be helpful:

Transferring Your Number:
https://www.publicmobile.ca/en/bc/get-help/articles/transfer-your-number
Phone Number Transfer Troubleshooting:
https://www.publicmobile.ca/en/bc/get-help/articles/number-transfer-port-troubleshooting

[dust2dust]

Did you try to bring your old number to here? If so did you leave the old sim in a phone to confirm the transfer? Is that your old voicemail greeting? How long ago did you do all this?