New customer. Calls work. Sms unreliable

[tgandhi0]

New customer.

Calls work.

Sms works for all recipients so far except one

recipient ********** on virginplus. Similarly, the recipient ********** calls and texts work except for with my number. Sending and receiving sms does not work for both my phone and ********** in either direction when trying to sms each other.  Likely a problem with Public Mobile network settings, as ********** has no other issues.

[dust2dust]

??? Reporting what?

[tgandhi0]

Reporting dust2dust

[dust2dust · Accepted solution]

As far as I know, it's pretty much SoP for porting numbers that the account needs to be active. I don't think that's gouging. You just left it too late.

[tgandhi0]

Solved. Previous carrier freedom mobile refuses to port number because account is

"suspended". Do not owe them money. It was

prepaid and switched to public mobile day after month expired. It's called gauging.

[tgandhi0]

Thanks for reply. Can call other phone successfully. The other phone works, except for sms with my phone and

has never had any technical issues previously. Other Public Mobile users

successfully sms the other number. Likely

some issue with new activation for my phone. Possibly

not working with entire Bell Network? So

far sms successful with Rogers and Telus

for my phone. Are there any known issues

for sms with Bell for new

activations? 

[Meow]

Is that only one caller who cannot reach you? How about all other people calling or SMS you? Can they reach you and can you reach them with your PM number?

If it is only one hardly it can be PM's issue...