12-29-2023 07:20 PM - last edited on 12-30-2023 08:55 PM by computergeek541
Hello,
I am a new customer and wanted to sign up for the $34/50gb Boxing Day promotional plan. I transferred to PM from Telus. I accidentally selected the wrong plan and now am unable to switch. Is there an employee that can help me? I’m having trouble contacting anyone besides the bot.
thank you
12-29-2023 07:34 PM
@Frizzizle What plan did you want if it’s not a plan that’s just for new activations you can always change plan for next renewal in your account and not immediately or you lose money on your current cycle as PM is pre paid and no refunds . But you can always try your luck with support
send a private message To CS_Agents
⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
12-29-2023 07:24 PM
You can submit a ticket to a Public Mobile CS agent and they might be able to switch your plan.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437