Tuesday
So i moved from rogers to public mobile. Ported my number over and followed all the respondances accordingly. I cannot call out or receive texts and no data plan. I sent 3 tickets in and no response. I think i may have to run down to the mall and get a another carriere to accomodate me. Very dissapointed in this service. I meen Rogers was expensive but they would resolve issue quickly.
Tuesday
We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.
Tuesday
your old esim has been disabled and new Public Mobile sim is now set as primary ?
Tuesday
your issue will be resolved quickly today as well
I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage