a week ago
So i moved from rogers to public mobile. Ported my number over and followed all the respondances accordingly. I cannot call out or receive texts and no data plan. I sent 3 tickets in and no response. I think i may have to run down to the mall and get a another carriere to accomodate me. Very dissapointed in this service. I meen Rogers was expensive but they would resolve issue quickly.
a week ago
We appreciate your escalation. An agent is already assisting the customer and will ensure they receive the support they need.
a week ago
your old esim has been disabled and new Public Mobile sim is now set as primary ?
a week ago
your issue will be resolved quickly today as well
I have escalated your ticket on your behalf. PM support will reach out to your via Community inbox. Please monitor here for their reply:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage