03-09-2021 11:49 PM - edited 01-05-2022 05:33 PM
anyone notice the update today in the Porting announcement??
direct copy from the thread:
--------------------
Edited on March 9th, 2021 to include an updated number transfer process from TELUS/Koodo brands to Public Mobile.
Customers porting in from TELUS Prepaid, TELUS Postpaid and Koodo Postpaid brands will now follow the same process as those porting in from other carriers, and will have to respond to an SMS text to validate the transfer.
Those that wish to transfer an existing number from Koodo Prepaid or PC Mobile will continue to complete their activation with a new number, then reach out to our Moderator team to transfer their existing number to Public Mobile.
03-10-2021 09:04 AM
03-10-2021 06:03 AM
@softech wrote:anyone notice the update today in the Porting announcement??
direct copy from the thread:
--------------------
Edited on March 9th, 2021 to include an updated number transfer process from TELUS/Koodo brands to Public Mobile.
Customers porting in from TELUS Prepaid, TELUS Postpaid and Koodo Postpaid brands will now follow the same process as those porting in from other carriers, and will have to respond to an SMS text to validate the transfer.
Those that wish to transfer an existing number from Koodo Prepaid or PC Mobile will continue to complete their activation with a new number, then reach out to our Moderator team to transfer their existing number to Public Mobile.
@softech ,
Yesterday was a "oh, that is now changed day?".
I found this particular tidbit out after posting to an OP about to have Mods help to port over if porting Telus/Koodo/PC.... then @computergeek541 corrected me, and let me know, my data is outta date, it changed today (well yesterday now).
Gotta keep on our toes here at PM!
03-10-2021 05:46 AM
@softech wrote:just curious, what is so special about "Koodo Prepaid or PC Mobile" from the rest of the Telus Brands product?? why different procedures??
I understand PC Mobile maybe not 100%Telus..but Koodo Prepaid as well??
If the difference is just prepaid, then why not Telus Prepaid??
sorry.. just can't sleep yet.. lol
PC Mobile isn't Telus. It's all Bell now. PC Mobile converted everyone left on Telus PC Mobile to Koodo.
03-10-2021 12:46 AM
They share the same back end so its number transfer not a port.
03-10-2021 12:44 AM - edited 03-10-2021 12:47 AM
just curious, what is so special about "Koodo Prepaid or PC Mobile" from the rest of the Telus Brands product?? why different procedures??
I understand PC Mobile maybe not 100%Telus..but Koodo Prepaid as well??
If the difference is just prepaid, then why not Telus Prepaid??
sorry.. just can't sleep yet.. lol
03-10-2021 12:43 AM
@Anonymous
Its that "new" plasma tv it has you mesmerized!
03-10-2021 12:41 AM
@darlicious : lol watching tv!! Geez I go sit on the couch for a bit and the world changes. Crapper jack!
03-10-2021 12:39 AM
@Anonymous
Geez....where were you all day?!!😉
03-10-2021 12:38 AM
@Anonymous yes.. honest we are actually their Level 1 Support.. (except without pay.. or just given a "candy") , they should find a way feed us the latest updates.. not just secretly change thing on the back..
03-10-2021 12:29 AM
Nice find @softech .
Y'know...it really makes it clear that they don't really actually give a ... about the regulars in this community. How hard would it be to insert one post with that magic PM icon saying "...hey folks check out the OP..." That's all. That bumps the thread. The icon makes us all sit up and notice. That would bring everybody here's attention to it and we'd all get the update.
No well after the fact verifying by the almighty Oracles. No fluke stumble across it by a regular. We'd all get to know it right then. All the speculation and wondering would cease.
03-10-2021 12:22 AM
haha... when I said "Telus Brands postpaid/prepaid" different procedures..its kinda a typo.. i dun actually meant Telus postpaid and prepaid has different procedures.. sorry..
03-10-2021 12:15 AM
Agreed. Thanks now you are updating me....lol?!!
03-09-2021 11:58 PM
@softech wrote:
thanks. I found out the SIM change and the disappear of the 4 digits earlier today..
just found out this Telus Brands postpaid/prepaid different procedures.. I think they should make a new announcement post and not just update an old post..
Within the exception of Koodo prepaid, that's not the informaiton that I have. I've been told that Telus prepaid porting happens the same way as Telus postpaid.
03-09-2021 11:55 PM - edited 03-09-2021 11:57 PM
thanks. I found out the SIM change and the disappear of the 4 digits earlier today..
just found out this Telus Brands postpaid/prepaid different procedures.. I think they should make a new announcement post and not just update an old one.
03-09-2021 11:52 PM
@softech wrote:anyone notice the update today in the Porting announcement??
--------------------
Edited on March 9th, 2021 to include an updated number transfer process from TELUS/Koodo brands to Public Mobile.
Customers porting in from TELUS Prepaid, TELUS Postpaid and Koodo Postpaid brands will now follow the same process as those porting in from other carriers, and will have to respond to an SMS text to validate the transfer.
Those that wish to transfer an existing number from Koodo Prepaid or PC Mobile will continue to complete their activation with a new number, then reach out to our Moderator team to transfer their existing number to Public Mobile.
There was some discussion about this a few threads with questions about number porting earlier in the day. This and the change in the way that the SIM cards are changed are new.