New SIM needed

[MSKHAN]

I need another SIM for my daughter, which I want to order, but the delivery address I put shows an invalid address. I changed my home three months ago and tried to change the address in my profile, but it showed an invalid address. How do I change it? My new address is 

xx-xx xxxxxx, Cambridge, Ontario, N3C 4A3

Edit by Dunkman: removed personal information

[BKNS27]

@MSKHAN 

Just login to your account and go to the Profile section. There you can click on the pencil icon and change.

[Dunkman]

@MSKHAN 

I just tried entering your address in the PM My account and I was able to find your address.  You should be able to do it yourself.

If still having issues, you can contact CSA. 

[Chalupa_Batman]

For the love of Pete @MSKHAN  This is a public forum, it's not private!! Remove your personal information.

[Dunkman]

@MSKHAN 

The address database finder can be incorrect especially for newer locations.  You can contact customer service agent to change the address.

Send a private message to CSA through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

However, as mentioned, you may want to get from other sources like Amazon since faster delivery. 

Or if your daughter phone is eSIM compatible, you can get eSIM instead. 

[dust2dust]

The address works here. Type in up to the street name without the street type and then wait and let it auto-complete in the pop out box and then click on the item in the list.

[hTideGnow]

hi @MSKHAN 

don't buy from PM online, it might take long

buy from Telus or Koodo store around you or order from Amazon for quicker shipping

Add: order from Amazon for cheaper, only $4.99

https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/dp/B06X9ZGDWG