03-19-2022 06:13 PM
Hi,
I recently joined Public Mobile for the extremely competitive prices and good features. However, upon activating my card, my phone displayed 'No service' at the top of the screen. 3 different phones, all the same problem. When we went to "The Mobile Shop" they told us that we had activated it incorrectly or something. Is there a way to fix this?
Solved! Go to Solution.
03-19-2022 06:25 PM
Ok, I'll try this!
03-19-2022 06:19 PM
NEW ACCOUNT
https://publicmobile.ca/en/on/portal/activation
- Purchase a new Public Mobile SIM card.
- Have a payment card ready, either a Canadian credit card or Visa debit.
- Decide what email address you wish to use on the Activation Portal.
- Provide referral code if you have one.
But before all of this let us know HOW did you activate your PM account. Maybe your SIM was properly provisioned? What your self-serving account says about your service?
03-19-2022 06:16 PM - edited 03-19-2022 06:17 PM
You might wish to ask the customer support agents for assistance if the following doesn't work:
To contact a Customer Support Agent, there are 2 methods:
Watch for their response in your Community private mailbox which will be indicated by a number on the small envelope icon to the left of your Community avatar.