08-25-2021 08:15 PM - edited 01-06-2022 03:16 AM
Hi Everyone, I obviously missed something when doing this. I got the new sim put it in, and thought everything was good until people contacted me that I'm not replying to their text messages, I'll put my old sim in but need that sms to come again.
Thanks!
Solved! Go to Solution.
08-25-2021 08:19 PM
Make sure that you have the old sim card in your phone when you're porting your phone. You should get a message from your old carrier asking to confirm if you would like to port your number. Your reply should be: YES.
The confirmation message can take a few minutes to come in. You have 90 minutes from the time of request.
if are you stuck with Transferring your old Phone Number,
you have to contact Customer Support Agent by CS_Agent,
Good luck and your welcome to Public Mobile
with a Beautiful Service
you will be very happy
08-25-2021 08:18 PM
@galbraithS wrote:Hi Everyone, I obviously missed something when doing this. I got the new sim put it in, and thought everything was good until people contacted me that I'm not replying to their text messages, I'll put my old sim in but need that sms to come again.
Please open a ticket by going to https://urlshortner.tiia.ai/Lc9xk8
08-25-2021 08:17 PM