PM currently has trouble to provision SMS with new accounts. They are working on the fix, but they can correct the issue on a case by case basis. Please open ticket with PM support. Private message CS Agent at: https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 **Monitor your Community inbox (envelope icon on the top right) after ticket submitted, CS Agent will reply to you there
