I can call but not send or receive massages after I switched from Freedom to Public

[Kasra2]

I just recently transferred to public mobile from Freedom. I replied yes to the text once Freedom was asking to confirm the transfer. 

I can have calls in and out, but my text messages are not going out and I am receiving text messages. 

I would appreciate help, thank you

[computergeek541]

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@Kasra2 wrote:

I just recently transferred to public mobile from Freedom. I replied yes to the text once Freedom was asking to confirm the transfer. 

I can have calls in and out, but my text messages are not going out and I am receiving text messages. 

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Public Mobile has been having issues with text messaging for new customers.  You'll need to open a ticket using the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html or through the Public Mobile app's suport section.