New Plans

[Jem1988]

Why are us loyal customers never given the option to change our plan to one of the new ones? Makes me sad ! I love public mobile but only new customers get to lock in the great deals ! 

[hTideGnow]

hi @S0966 for sure not.  PM does not have roaming other than US and Mex.  and I don't see it will add any

[S0966]

Can we also expect something like this ?

$40/ month
250GB data in Canada-U.S.-Mexico.
50GB data in 120+ Roam Beyond global destinations.
Unlimited talk & text in Canada and 120+ global destinations.

[Handy1]

@kb_mv  I see those plans in my account also seen this when trying to log in and when I go to website if Koodo it says 80GB for $27.50 and 20GB for $23 of course it only good for 24 monthes thou then price goes up unsure how much thou 

[hTideGnow]

HI @funpig1 

yeah, it is not unusual carriers "price match" each other this way

and of course, nice to see PM being competitive 

[funpig1]

It is no coincidence that PM did this in response to Freedom bringing back their $40 250 GB (50GB Roam Beyond) promo ending at the same time. 

[kb_mv]

I see that the $50/250GB is back as is $40/150GB. Great time to ditch home internet lol. Neither is available in my plans page.

[Handy1]

@Jem1988  Right now in my account I was able to get better deal as existing customer then a new activation can get . I was able to get 100GB for $35 CAN/US/MEX plan and in the website the same plan for new activations only gives you 50GB for $35 . So be sure to check your account and se what plans are offered to you . My plan change was actually a downgrade and price as my last plan was $40 so I saved $5 bucks and got even more data . Also if you see plan you like be sure to use the change in renewal option and not immediate plan change so you don’t lose $ on your current cycle 

[Socrates8567]

It is incredibly frustrating when it feels like the "welcome mat" is only rolled out for people who haven't spent a dime with the company yet. The reality of the Canadian telecom market, especially with a "no-frills" brand like Public Mobile, is that they prioritize customer acquisition (new sign-ups) over customer retention (keeping you happy). However, if you open your app and choose to change subsription, you may be pleasently surprised.