03-17-2026 09:58 PM
I switched carriers away from PM & now cannot login to my account. I want to make sure the autopay has ended.
Solved! Go to Solution.
03-17-2026 09:59 PM
hi @cjaeger
your account already closed if your ported out your phone number, so no worreis
and if you cannot login My Account now, that further confirms the account was closed
if you want to be certain, ask PM agent to check. You can submit ticket by direct message:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage