@scott027 wrote:
I just transferred my phone number to Public Mobile on Sunday afternoon and havent been able to get a phone call or text messages since I transferred. Please help
Have you replied to the text message from your old carrier to approve the phone number transfer? The old carrier's SIM card needs to be in your phone to received that text message. If you're transferring the number from another wirless carrier and it's been more than a few hours, please first try restarting your phone. If that doesn't cause the incoming services to start working, please open a ticket using iether the chatbot at https://widget.telus.tiia.ai/publicmobile/publicmobile.html or by using the support area of the Public Mobile app.
