New Cell Phone
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05-04-2022 09:08 PM
Just set up my public mobile account and using a Motorola phone, can`t call out
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05-04-2022 09:25 PM
May be a porting issue? If you did port was it a postpaid or prepaid account?
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05-04-2022 09:14 PM
Hi @normbirch Do you have another phone to test the SIM card? Maybe SIM wasn't setup in the system properly. Test it on another phone first.
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05-04-2022 09:13 PM
Did you pick a new number or port your old number over to PM?
Try rebooting your phone and see if that works.
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05-04-2022 09:09 PM
Do one or more of the below that may help
- restart your phone
- toggle into and out of airplane mode
- perform a Reset of the device's Network Settings
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05-04-2022 09:09 PM
Which specific model is the phone? Can you text both directions? Use data for the internet (not wifi)?
