10-19-2022 03:19 PM
Good Afternoon,
I see that Public Mobile is currently offering a $40 plan that includes 5GB at 4G speed.
My question is, I am already on the $40 plan but at the 5Gb at 3G speed. If I switch to the 4G is there any hidden fee's or will I loose my rewards (Recommend a Friend, and Loyalty discounts), or would the plan remain the exact same at $40 will all the same rewards?
Thanks,
M.
Solved! Go to Solution.
10-19-2022 04:43 PM
HI @bluejaywpg Yes, that 2GB offer will be gone if you change plan. But OP said he has been here for 5 years, so he won't be one of those.
10-19-2022 04:41 PM
@hTideGnow no I was referring to past flash sales (probably a year ago or longer) where it appeared you could sign up as a new customer & get 2 GB bonus monthly data (well every 30 days) in perpetuity until you cancel or change your plan. I thought the practice of limiting the 2 GB bonus data to 6 or 12 months was a more recent practice by PM.
10-19-2022 03:51 PM
Good point. Any idea where I can read the terms and conditions online?
When I’m in My Account, the bonus is shown as follows:
10-19-2022 03:41 PM
HI @bluejaywpg if you meant the 2GB bonus we got during December, then that Christmas bonus is good until it is used up, changing plan won't have any effect to that
10-19-2022 03:35 PM - edited 10-19-2022 03:45 PM
@vandenhooff wrote:I am on the $40 3G 5GB plan and when I signed I received a 2 GB monthly bonus. So I have 7 GB per month. Plus I have $7 in monthly rewards. So, like others are asking here, what will my net cost be, pre tax, and how many GB will my monthly plan include if I switch to the $40 4G 5GB plan?
I’m hoping the answer is $33 ($40-7) and 7GB of data.
Your rewards won't be afffected. However, as to the 2GB bonus that you got at activation, that would depend on teh terms and conditions specified for that offer.
10-19-2022 03:33 PM - edited 10-19-2022 03:35 PM
I am on the $40 3G 5GB plan and when I signed I received a 2 GB monthly bonus. So I have 7 GB per month. Plus I have $7 in monthly rewards. So, like others are asking here, what will my net cost be, pre tax, and how many GB will my monthly plan include if I switch to the $40 4G 5GB plan?
I’m hoping the answer is $33 ($40-7) and 7GB of data.
10-19-2022 03:31 PM
@hTideGnow were there not some old 2 GB per month of bonus data promos offered in the past that were good forever, not just for 12 months? (Meaning good until plan change or cancellation)
10-19-2022 03:30 PM
But I did get the 2GB activation bonus when I signed up 5 years ago. Will that be affected?
10-19-2022 03:24 PM
Excellent point.
Thanks
10-19-2022 03:24 PM - edited 10-19-2022 03:25 PM
@noidea wrote:So I take it there would be no downfall to upgrading to the 4G speed if I have been a member for 5 years?
HI @noidea no downfall, since you are here 5 years, the 2GB activation bonus does not apply to you for sure. So, nothing to loss other than gaining, gaining the 4G speed
Remember there could be a 48 hours delay for speed change
10-19-2022 03:24 PM - edited 10-19-2022 03:25 PM
@noidea your good to go just remember the way to change.. instantly costs what you’ve paid plus new plan. Next renewal is the ticket
10-19-2022 03:23 PM
HI @noidea No, there is no hidden terms there 🙂
you can change it and it won't affect your rewards.
But you don't have 2GB bonus data from activation, right? that would be the possible loss for those who have it when changing plan
10-19-2022 03:23 PM
So I take it there would be no downfall to upgrading to the 4G speed if I have been a member for 5 years?
10-19-2022 03:22 PM
@noidea wrote:I see that Public Mobile is currently offering a $40 plan that includes 5GB at 4G speed.
My question is, I am already on the $40 plan but at the 5Gb at 3G speed. If I switch to the 4G is there any hidden fee's or will I loose my rewards (Recommend a Friend, and Loyalty discounts), or would the plan remain the exact same at $40 will all the same rewards?
There are no fees to switch plans. However, to avoid losing money paid into your current plan, you must pre-schedule any plan change to occur during the new renewal (note that it is good enough to just manually change the plan on the same day as the renewal - you must schedule the change).
10-19-2022 03:21 PM
@noidea You won’t lose any loyalty rewards… they will stay