My father bought a new unlocked Kyocera DuraForce XD E6790 phone and when we put his SIM in and add the APN it gives a 'Network not available' error. He has an older Kyocera phone that it works just fine in. I put my SIM in and it detects I have call forwarding enabled (which I do) but no network connectivity. I also tried putting my work SIM in (Telus) and added the Telus APN which it detected voicemails and again no network. Is there a setting we're missing or could the phone possibily be locked?
@DanZap for future reference, this is bad advice. The checker on PM's site is horribly inaccurate for compatibility, and has a long history of giving false positives. It is still a useful check to verify that your phone is not blacklisted, but ignore anything it tells you about compatbility, and instead use https://www.willmyphonework.net. This is the community preferred advice and leads to far fewer heartaches from people thinking their phones will work but don't.
>>> ALERT: I am not a moderator. For account or activation assistance, please click here.
Additionally, I have an iphone 5s operating on old ios 7 software so I needed to visit unlockit.co.nz to install the appropriate APN settings - I couldn't do it manually.
Sounds like a locked phone. Try looking into the settings and see if there is a provider linked with it, or dial and call *611 to the current provider and have it unlocked.
