Network issue and porting out

[Ken_one]

Hi, I activated a $35 plan recently but only used it for 2–3 days before porting out. I was having constant signal issues in my area and upto researching I found Telus’s service isn’t the best in my area especially in basements.

I understand it’s prepaid, but I was wondering if there’s any chance of a partial or full refund as I didn’t use the full service.

[BKNS27]

@Ken_one 

You might want to check what carrier signal work best coverage in your area.

http://www.ertyu.org/steven_nikkel/cancellsites.html?lat=49.141966&lng=-122.747841&zoom=11&type=Road... 

PM utilizes Telus and Bell towers. But check  the Rogers or Freedom towers coverage and go with them.

You might want to contact a CS_Agent for a refund but I doubt it. 
Click on the Chat icon and type in Submit a Ticket to contact an agent.

[hairbag1]

@Ken_one 

only hope is if you ported to a Telus family network otherwise you're outta luck, I'm afraid.

added...ask your new cell provider to give you credit to your new account as you forfeited your $$ with Public Mobile to join their network.