Need to transfer my n7mber

[Taugmail]

How do I get to that site

[Taugmail]

I don't understand 

[softech]

@Taugmail you can do it yourself via My Account Profile page..  Please peovid account number as the portimg info

https://selfserve.publicmobile.ca/en/account/edit/your-account

[hTideGnow]

hi @Taugmail login to My account, go to Profile, clock Change phone number and select Transfer number

make sure the account on the old carrier is active, and enter the account number 

[Handy1]

@Taugmail  So you have active PM sim card with temp number ? If so you can sign into self serve 

and port it from profile tab 

My account

Legend  and features

Change plan / update cc /auto pay

Account #/ change # port /swap SIM

[Taugmail]

Who will guide me doing  this. I already paid

[Taugmail]

I have a temp phone. I need to finish my set up with my phone number

[hTideGnow]

Hi @Taugmail transfer in or out?

if transfer out, make sure your PM account is active, and start the transfer request from the new provider

if transfer in, you can do that during activation 

[Handy1]

@Taugmail  To where 

Additional info on porting

When transferring (porting) your number to any new carrier it’s important to remember to leave the old providers SIM card in the phone until you receive the confirmation text from old carrier @that point you have 90 mins to reply YES to the confirmation text … also when going thru this process the new provider will want you old providers account number and will ask for IMEI number disregard this (IMEI) number as it has a tendency to just cos porting hiccups .. so if your ready to port to pm and already activated a SIM card you can go to your self serve serve profile tab and change /transfer (port) number this can also be done on activation but it’s advised to pick a temp number first then port