Need to change my email address

[laurenbbrown]

I need to change the email address on my account. I will only have access to the old account for a few more weeks so this has to happen soon.

[Handy1]

@laurenbbrown  You need supports help changing email 

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[softech · Accepted solution]

@laurenbbrown   then do it now.  Only PM support can help to change the email address used for My Account

Please open ticket with PM support using Chatbot:

1. Please open ticket via Chatbot (need access to My Account): At https://publicmobile.ca/chatbot.

Start by typing "Submit a ticket", then click "Contact Us", Then click "Other", then click "Click here to submit a ticket ↗" 

2. If you have trouble with Chatbot or you don't have access to My Account: Private message CS Agent at: 

    https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

**Monitor your Community inbox (envelope icon on the top right) after the ticket is opened.  CS Agent will reply to you there