Need physical SIM card for accnt ####

[luispub24]

For my number ###+###-#### . The phone I registered on line using a eSimcard is no longer available. My other phone that I will use is an Iphone 7 and doesn't take "e sim card". I need a physical SIM card with the same number ###+###-#### . Where to get it and how to attach the phome number it?

[Chalupa_Batman]

Seriously?

@computergeek541 or @softech please clean ASAP.

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[Handy1]

@luispub24 you can but for Telus / /koodo store or order from Amazon $4.99 there right now 

Find SIM card Find a store near to you | Public Mobile

Amazon

Public Mobile Prepaid SIM Prepaid Phone - (Universal/SmartPhones), Packaging May Vary : Amazon.ca: E...

once you have SIM card in hand log into your account profile page and sim swap the number like this 

SIM  SWAPPING  profile tabs

This can be done on the app also , but if you cannot log into your account as support to sim swap it for you and you will keep your same number and plan , no worries 

you can use the orange chat bubble bottom right of screen  or send  a  private message   To CS_Agent

⬇️⬇️⬇️⬇️⬇️Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
   

   After submitting ticket keep an eye on your community inbox for their reply , or you can use this link to the community in box

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

[hTideGnow]

hi @luispub24 

this is just a forum and we are customers, for your own protect, remove the phone number .  Go back to your post, click the down arrow on top right and Edit Message 

Buy a PM physical sim card from Telus or Koodo or Mobile Klinik stores or via Amazon:

 Telus or Koodo or Mobile Klinik store https://www.publicmobile.ca/en/on/pick-up-SIM
Amazon.ca https://www.amazon.ca/Public-prepaid-postpaid-Activate-Allinone/

Then message support agent and ask them to help to update your account with the new sim card:
                  https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage