3 weeks ago
- last edited
3 weeks ago
by
Dunkman
How can I get a physical SIM card for 647xxxxxx. Activated with eSIM but it’s deleted
Edit by Dunkman: removed personal information
3 weeks ago
Well, you can either order it online or purchase it in nereast telus service store. I suggest to going online to order feom your public mobile account. It just cost you like $10-15.
3 weeks ago
unnecessary repetition
3 weeks ago
Since it appears you have a GTA phone # if you need a physical Public Mobile sim card (especially if your esim was deleted before you verified your online account via SMS text only) then you can always try Canadian Cell Supplies.
You can purchase in person at their Mississauga location (not sure if they still have their North York store) or order online. Shipping via Canada Post is currently free and only 2 maybe 3 days at most in the GTA. Public Mobile sim cards are currently on sale for $4+tax.
3 weeks ago
@Ershadali wrote:How can I get a physical SIM card for . Activated with eSIM but it’s deleted
First, please remove your phone number as these are not private boards.
If you want an eSIM, just reach out to a CS Agent and they can send you another one.
Please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket.
https://widget.telus.tiia.ai/publicmobile/publicmobile.html?lang=en
A Customer Service Agent will reply to your community inbox here:
https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage
During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.
BUT if you want a physical SIM card instead, here' show.
To get a new SIM card the fastest routes are these.
https://www.publicmobile.ca/en/bc/pick-up-SIM - Find a local store in your area.
Amazon - Here you can get it cheaper and maybe a few days wait $4.99
3 weeks ago
hi @Ershadali remove the phone number, we are just customers
you can actually quickly get another esim. Just login the App and go to Account page and Purchase sim card and choose esim
if you really want physical sim, you have to buy the Public Mobile sim card from Telus or Koodo store or order from Amazon. After you get the new sim card, login My Account and go to Profile page and update sim card there