Need help transfering phone number

[Tyler000]

Bought the service, put the sim chip in connected to wifi pressed ok tried to transfer number didnt work now ive been just stuck on a page that says to contact customer support then an agent directed me here. Please help. I bought the $34 for 40gbs deal. 

[hTideGnow]

HI @Tyler000 

it might be an activation problem instead of porting if you stuck at the activation page

for porting,  call Porting team for update.  I will send you the porting team number, check your Community inbox

also, submit ticket with CS agent and ask them to confirm 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Tyler000]

Same here plz help