02-12-2024 10:47 AM
I was wondering if anyone can tell me how I can get my receipts for payment history that goes back further than 90 days? My work will reimburse me for the past year as I'm using my cell for work, but it seems that Public will only show payment receipts back 90 days and I need it for 12 months.
Any help would be appreciated. Thanks!
Solved! Go to Solution.
02-12-2024 01:15 PM
Thanks all. I got in touch with customer service and they're going to send out my old invoices.
02-12-2024 11:02 AM
Thanks all, I put in a private message to a CS rep.
02-12-2024 11:00 AM
HI @Arctic_Lyn
it's weird Payment history should be a full year. It is showing only 90 days for me too
To get the missing payment invoices you need, please submit a ticket with CS Agent here:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437
02-12-2024 10:56 AM
Thank you very much!
02-12-2024 10:53 AM
Contact agent to help yo out.
If opening a ticket does not work very first time, contact agent directly: send a private message to the CSA - agent by clicking (Ctrl+) Here