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Need account number

pbaker279
Great Neighbour / Super Voisin

Cannot sign into online account as my email is being used on a separate account 

3 REPLIES 3

BKNS27
Mayor / Maire

@pbaker279 

How many accounts do you have? There should be a separate email for the account you need the number for. 
Maybe do search for the Welcome to PM for this account or contact a CS_Agent to help.

esjliv
Mayor / Maire

@pbaker279 

 

Have you ever created a My Account before? If notm and you are a current customer (have been active within 90 days and have not ported out to another provider), you can submit a ticket here directly to: Create or forgot My Account email or password link

Dunkman
Oracle
Oracle

@pbaker279 

Each PM account/cell number needs a separate email address.

You will need to contact customer service agent to gain access to your account. 

Chat with SImon to submit a ticket for CSA help. It will usually take 1-2 hours for CSA to respond. 

https://www.publicmobile.ca/en/on/get-help

Need Help? Let's chat.