Need a transfer number

[Ozwall]

I tried transferring my number but it keeps requesting confirmation with the number but it is currently not working because Rogers currently froze it 

[Handy1]

@Ozwall  So use this direct link to support to help you with that . Then Hubble able to log in and the code be sent to that sim 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Ozwall]

That doesn’t work because it won’t even let me access anything with two factor authentication asking for my number 

[Handy1]

@Ozwall  Log into your account profile page and pick new number or get support to help you 

Change # on profile tabs

link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Ozwall]

Okay how so??

[Handy1]

@Ozwall  Yes absolutely 

[Ozwall]

Can I just get a new number with you guys then? I just got this SIM card

[computergeek541]

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@Ozwall wrote:

I tried transferring my number but it keeps requesting confirmation with the number but it is currently not working because Rogers currently froze it 

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You'll need to make that number at Rogers active gain before you can try again to port to Public Mobile.  You'll need to contact Rogers if your Rogers service isn't active at the moment.

[Handy1]

@Ozwall  Did you reply YES to the rogers text to confirm the port ? The rogers account needs to be active to port . There’s a number for live support that can re trigger the port request will send you it private message and get it fixed