Csa request

[Kh2511]

I need a puk code for my phone, phone number ending in 6759.

[BKNS27]

@Kh2511 

You need to contact a CS_Agent for the PUK for your SIM.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

But if you need the PUK the phone then you need to contact the phone maker if the phone is locked.

[hTideGnow]

hi @Kh2511 

PM support agent can help

you can submit ticket by direct message:  
          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437 

Remember CS_agent will reply to your Community inbox within 2 to 4 hours, please check your inbox here:
           https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage            

[Chalupa_Batman]

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@Kh2511 wrote:

I need a puk code for my phone, phone number ending in 6759.

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You'll need to contact customer service for that. The community doesn't have the ability to assist you on this.

If you are able to log in, please use this link to the Public Mobile Chat Bot which will direct you to creating a trackable ticket. Enter CONTACT US into the chat and follow the prompts.

Public Mobile Chatbot - Contact Us

If you’re unable to log in to your account, please use this direct link to reach out to a CS Agent.

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

A Customer Service Agent will reply to your community inbox here:

https://productioncommunity.publicmobile.ca/t5/notes/privatenotespage

During business hours (9 AM-10 PM EST) you can expect a response within 30 minutes, but it may be longer depending on current volumes.