Showing results for 
Search instead for 
Did you mean: 

My unit number is missing in the shipping address. I PM'ed CS already. How long does a reply take?

Great Neighbour / Super Voisin

Does anyone know of any other way to get a hold of their Support so I can correct this error and ensure that I get my SIM in the mail? 


@amandasung  Usually with in the hour , they start with some verification questions before being able to help . Just keep an eye on your community in box after you submit ticket for their reply or use this link to it

Great Neighbour / Super Voisin

Thank you @Handy1 but would you happen to know how long it usually takes for CS to respond?

Mayor / Maire

@amandasung  Use this direct link to support 

send a  private message   To CS_Agents click          

VVVVV      Link below    VVVVV


Need Help? Let's chat.