Need SIM

[ABCShmoo]

I have been waiting for 30 days and have not received my SIM in the mail, in addition to having been billed and unable to receive customer support.  Please advise how this can be resolved.

[AK32]

Did you receive any tracking info when you purchased it?
If not, i would contact a support agent and ask if they can provide a resolution, you should not be charged before getting/activating your sim.

you can contact support directly here: 

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

[Handy1]

@ABCShmoo  You can buy SIM card  from Telus Koodo store . Or order from amazon . Contact support they may credit you for the cost of buying new sim or send you a new one 

submit ticket with support . using the chat bubble bottom right of screen 

If that doesn’t work you can always send private message to support .

send  a  private message   To CS_Agents

⬇️⬇️⬇️⬇️⬇️ Link below ⬇️⬇️⬇️⬇️⬇️

                          https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437